Privacy Policy

Our company offers a variety of affordable and stylish women’s accessories through our online store. We focus on providing high-quality, everyday fashion pieces such as earrings, chains, and rings that are perfect for daily wear as well as casual occasions.

Our goal is to make online shopping easy, enjoyable, and reliable. Customers can explore our collection, place orders smoothly, and choose from secure payment options including cards, UPI, and more. We also offer convenient nationwide delivery with proper tracking and timely shipping.

We take pride in offering a seamless experience from browsing to delivery. Our customer support team is always available to help with any queries, exchanges, or concerns related to orders or products.

In summary, we provide simple, stylish, and affordable accessories along with dependable service — making it easier for women to shop for everyday fashion from the comfort of their homes.

You can reach our customer support team by emailing info@aerajewellery2025@gmail.com, calling +91 9912747534, from our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.

We’re committed to providing elegant accessories for women.

At Aera Accessories, we are committed to offering quality products and a smooth shopping experience. While we do not accept returns once a purchase is made, we do offer the option to exchange a product under certain conditions.

Customers can request an exchange within 15 days from the date they receive the product. However, to ensure transparency and fairness, we require a proper unboxing video as proof. This video must clearly show the product being unpacked from its original packaging, and any issue such as damage, defect, or wrong item must be visible in the same video. The video should begin before the package is opened, and must not be edited or cropped.

We ask that the product remains unused, unworn, and in its original condition with all tags and packaging intact. If these conditions are met and the video proof is valid, we will gladly process an exchange for the same or similar product.

We understand that receiving the wrong or damaged product can be frustrating, and we’re here to help. Our exchange process is designed to be fair and protect both the customer and our team from misuse or mishandling.

Please note that we do not accept exchange requests without valid unboxing video proof, and we cannot accept requests made after 15 days of receiving the order.

We appreciate your understanding and support as a small business, and we’re always here to assist you in case of any genuine issues.